We have found the famous "What Do I Do Now?" memo drafted by 9/11 Commission Executive Director Philip Zelikow on March 2, 2003. The memo advised staffers newly hired by the commission what they should do after starting work.

The memo was found by Erik at the National Archives and uploaded to the 9/11 Document Archive at Scribd.

Philip Shenon's The Commission highlighted the memo and one controversial section in particular. The section says:

Interactions with commissioners can be helpful to you and them. If you are contacted by a commissioner with questions, please contact Chris [Kojm, Zelikow's deputy] or me. Consulting with the Chair and Vice-Chair, we will be sure that the appropriate members of the Commission staff are responsive.

Shenon called this provision, channelling contacts between the staff and the commissioners through Zelikow and his deputy, "unusual" and "worrying to the staff." He added: